Question 1

What ingredients are used in your jellies and spreads?

Accepted Answer

Real fruit, sugar, pectin, cider vinegar, organic peppers. Everythin  is made with honest ingredients.

Question 2

How long will it take to receive my order?

Accepted Answer

Please allow 5-7 business days to receive your order.

Question 3

Is this jam/jelly sugar free?

Accepted Answer

We do offer a sugar free version of each pepper jelly upon request.

Question 4

Are your products allergy friendly?

Accepted Answer

Our products do not contain any nuts, soy or dairy products.

Question 5

Do you ship outside of the United States?

Accepted Answer

Unfortunately we do not offer international shipping at this time.

Question 6

Are we able to customize an order?

Accepted Answer

We are always open to accomodating special request when possible. Send us a message so that we can determine the best outcome for you!

Question 7

What is your return policy?

Accepted Answer

Because our products are food, we are unable to accept returns. But, if something isn't right, we will do our best to make it right. Each and every jar matters to us!

Question 8

How is the jelly processed?

Accepted Answer

We cook in small batches to ensure control. Cooking in small batches allows us to physically inspect each jar. It isn't about pushing out a product, but to make sure that every jar meets our standards and your expectations! Small batch processing, ensures that we have hands on control so that wedeliver an exeptional product out the door.

Question 9

Low sugar or no sugar jelly/spread shelf life and storage

Accepted Answer

Lower-sugar or no sugar added spreads may have a shorter refrigerated shelf life than those made with the traditional amounts of sugar. Natural flavor changes in the fruit base are more noticeable without the sugar to mask them; for example, some lower-sugar spreads may taste more tart or acidic over time. Light-colored spreads may also darken more quickly with less added sugar.

Question 10

How long does the jelly last?

Accepted Answer

Common standard is 12-18 months for open jars. For best quality, refrigerate after opening at 40 degrees or lower. Regular jellys are best, stored for one month after opening.  **They could last longer depending on how you use it.** The expected shelf life is shortened by keeping the container frequently opened and/or out at room temperature for long periods of time during use. For best results, at each use, spoon out the quantity of jelly you require in a bowl or another container, and replace the jar in the refrigerator quickly. This would provide/ensure minimumexposure to sources of microbial contamination during use.

NOTE: For safe eating practices, store your opened jar of jam or jelly in the refrigerator until consumed, and examine it frequently for signs of spoilage (like mold or yeast growth, or off odors, including "fermented," "alcohol" or "yeasty" odors). Discard the product immediately if any signs of spoilage are detected.

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